Whether you are already a SimplyCast customer, or just starting out on your free trial, our industry leading customer support team is committed to making your interactive marketing success a top priority.
Since they can't work 24 hours a day, we have taken their vast knowledge and made it available to you all the time, no matter when you are using our service.
The SimplyCast FAQ is your source for answers on any issues or problems you may have.
Find something new that we do not have an answer for yet? You can add your question to us and we will have a detailed answer added within a 24 hour period.
Just click on the words "Add question" in the top right of the page.
To get started, simply enter keywords in the search bar above, or choose from the list of categories we have provided.
You can also check out the Top 10 most viewed questions on the right side as well as the most recent questions added to FAQ database.
We want to make this as interactive and helpful as we can, so don't be shy about adding your own thoughts in the comments section below each answer.
But just in case you still prefer talking to a live person, our customer support team is available Monday-Friday from 9AM-5PM ET. You can call them, use the live chat feature at the bottom of the page or send a quick email.
Phone: 1-877-312-4979 ext. 2
Email: support@simplycast.com
We hope you enjoy the new FAQ and that it helps resolve any question or problem you may have.